Step into a world of professional hospitality training. Our interactive, real-world learning programmes allow you to sharpen expertise — from delivering unforgettable guest experiences to building service excellence, inspiring leadership, and fostering employee wellbeing.
kelp. is the knowledge enhanced learning platform – a revolutionary training portal for luxury hospitality professionals with unlimited eLearning.
Building exceptional guest experiences and managing customer relationships
Comprehensive training in food and beverage operations and service excellence
Critical food safety protocols and hygiene standards for food service
Professional housekeeping standards, maintenance, and facility operations
Understanding and respecting diverse cultural backgrounds in hospitality
Develop effective communication and interpersonal skills for guest interactions
Essential digital literacy and technology skills for modern hospitality
Master financial management and accounting principles for hospitality businesses
HR best practices, recruitment strategies, and staff management
Protecting against human and cyber security threats in hospitality environments
Developing leadership skills and management capabilities for hospitality professionals
Understanding legal requirements, safety protocols, and compliance standards
Advanced sales techniques and client relationship management strategies
Effective time management and project coordination skills for hospitality operations
Supporting mental health and wellbeing in high-pressure hospitality environments
Our extensive courses takes you from foundational skills through advanced management capabilities, while ensuring employee wellbeing remains at the heart of your learning journey.
We combine industry expertise with cutting-edge learning technology to deliver training that makes a real difference in your career.
Learn how luxury operators deliver service
Courses to help you progress your career
Earn recognised certificates to advance your hospitality career
Enterprise pricing for hotels, venues, restaurants and resorts
Kelp.hospitality is dedicated to providing our multi-layered, comprehensive training programmes for hospitality professionals at all levels. Our courses have been designed by established, industry-leaders to deliver practical skills and knowledge that can be applied, immediately within real-world environments.
Whether you are just starting your career in hospitality, or you are looking to advance to the next level, our flexible, digital learning platform allows you to learn at your own pace, while maintaining your current work schedule.
Everything you need to know about Kelp Hospitality training
Kelp Hospitality is a knowledge enhanced learning platform (KELP) that provides professional hospitality training courses. We offer industry-certified programs for hospitality professionals at all levels, from foundational skills to advanced management capabilities.
Yes, all Kelp Hospitality courses are self-paced and online. This allows you to learn at your own pace while maintaining your current work schedule. The flexible digital learning platform enables you to access training materials anytime, anywhere.
Kelp Hospitality offers comprehensive training programs in three main categories: Foundational Skills (Guest & Customer Relations, Food & Beverage Service, Food Hygiene and Safety, Housekeeping, Cultural Values), Management & Leadership (Communications Skills, Digital Skills, Accounting & Budgeting, Human Resources, Leadership, Health & Safety, Sales & Client Relations, Time & Project Management), and Employee Wellbeing (Mental Health and Wellbeing).
Yes, Kelp Hospitality courses are endorsed by leading training bodies including CPD Certification, Crew Academy, and IAMI. You can earn recognised certificates to advance your hospitality career upon course completion.
Kelp Hospitality training is designed for hospitality professionals at all levels, including business owners, managers, front-of-house staff, housekeeping teams, food & beverage professionals, hospitality students, and anyone looking to advance their career in the luxury hospitality industry.
Yes, Kelp Hospitality offers enterprise pricing for teams. Hotels, venues, restaurants, and resorts can enroll their staff in team training programs to develop consistent service excellence across their organization.
Contact us to learn more about our hospitality training programs